CASE STUDY

Client: Leap Australasia Ltd

Industry: Plumbing Brand Industry

Website: https://www.leappiping.co.nz

Introduction

LEAP is an Australiasian-owned plumbing brand supplying time-tested systems backed by global performance and local support. To help plumbers do their best work with proven products, clear technical guidance, and a distribution network that ensures what they need is always within reach.

Leap Australasia required a secure, reliable, and centrally managed cybersecurity solution to protect endpoints and email communications across its organisation.

Business Challenges

Leap Australasia was facing the following challenges:

• Upcoming expiration of endpoint protection licenses
• Increasing email-based threats (phishing, spoofing, malware, business email compromise)
• Need for improved visibility and centralised security management
• Compliance and data protection requirements
• Minimal disruption requirement during transition

The organisation needed a seamless renewal process and an enhanced email security posture without affecting business operations.

Solution Provided

1. Renewal of Symantec Endpoint Security (SES)

• License review and optimisation
• Subscription renewal without service interruption
• Health check of existing endpoint deployment
• Policy validation and fine-tuning
• Ensured real-time protection, EDR capabilities, and device control remained fully operational

SES continued to provide:

• Advanced threat protection
• Behavioural analysis
• Ransomware protection
• Centralised cloud-based management

2. Implementation of Symantec Email Security Cloud

NK2IT deployed Symantec Email Security Cloud to strengthen email protection

Cloud Migration & Deployment:

• Configured MX record routing and inbound/outbound mail flow through the Symantec global intelligence network.
• Deployed advanced Antimalware and Antispam configurations tailored to New Zealand’s regional threat landscape.
• Enabled Data Protection and Link Protection to intercept malicious URLs at the time of click.

Key Security Enhancements Delivered:

• Protection against phishing and impersonation attacks
• URL link protection and time-of-click analysis
• Attachment sandboxing
• Business Email Compromise (BEC) prevention
• Outbound email scanning
• Email continuity support

Implementation Approach

NK2IT followed a structured methodology:

• Pre-deployment assessment
• Risk analysis and planning
• Change management coordination
• Staged deployment
• Real-time monitoring during cutover
• Post-deployment validation and reporting

The transition was completed with zero business disruption.

Business Outcomes

After project completion, Leap Australasia achieved:

• ✅ 99%+ spam and malicious email blocking
• ✅ Improved endpoint visibility and reporting
• ✅ Reduced phishing incidents
• ✅ Enhanced compliance posture
• ✅ Centralised cloud security management
• ✅ Improved user confidence and productivity

The organisation now benefits from a layered security architecture combining endpoint and email protection.

Value Delivered by NK2IT

• Proactive license management
• Technical expertise in Symantec solutions
• Minimal downtime implementation
• Strong project coordination
• Post-implementation support

NK2IT ensured that Leap Australasia’s cybersecurity posture was not only maintained but significantly strengthened.

Conclusion

By renewing Symantec Endpoint Security and implementing Symantec Email Security Cloud, Leap Australasia successfully enhanced its security framework against modern cyber threats.

The project demonstrates NK2IT’s capability to deliver secure, scalable, and enterprise-grade cybersecurity solutions across international markets.