Managed Services

 

Managed Services strategically improve ease-of-operation and reduce on-site systems maintenance expenses by outsourcing IT infrastructure and/or end-user system management responsibilities.

NK2IT offers proactive and reactive managed services to maintain smooth core business functions for small and medium-sized business and enterprises.

managed services capabilities

   Operating system installation & upgrade
   Critical patch upgrades for Servers, Desktops and Laptops
  Service pack updates, patching and application/security updates
   Backup system maintenance (Upgrading, Patching and new Installation)
   License renewal (Antivirus, Anti Spyware and Unified System)
   Health checks (monitor and review) and systems optimisation (configure and manage)
   Custom solutions development (networking , power and cooling, business productivity)
   Proactive and reactive support
   Onsite and remote support
   Telephony system installation/upgrade and maintenance (Unify Communications System by Unify/Siemens)
   Software as a Service (SaaS)

 

Network security solutions are imperative for ensuring workplace discretion and safety. NK2IT has developed strong partnerships with security service providers to protect our client’s business assets from internal and external threats.

NK2IT offers a range of security software packages, including active desktop monitoring and comprehensive antivirus packages. For more details, see our Software Licensing page.

Network Security capabilities

   Access and identity security
   Threat management and intrusion protection
   Data protection
  Network security
   Network monitoring

 

Reliable networking solutions are essential for rapid document storage and access. In recent years, outsourcing of server and storage components has overcome the restrictions of on-site storage, giving rise to highly collaborative work environments and ushering in the age of the ‘mobile workforce’.

NK2IT offers innovative server and storage solutions to overcome the restrictions of on-site storage, and increase mobility and flexibility of regular business operations.

Networking capabilities

   Cloud storage and virtualisation
  Server consolidation
   Email server set-up
   Remote assistance
   On-site systems maintenance and support