Managed Services
Managed Services

Managed Services

Managed services strategically improve ease-of-operation and reduce on-site systems maintenance expenses by outsourcing IT infrastructure and/or end-user system management responsibilities. NK2IT offers proactive and reactive managed services to maintain smooth core business functions for small and medium-sized business and enterprises.

Our managed services capabilities include:

  • Operating system installation & upgrade
  • Critical patch upgrades for Servers, Desktops and Laptops
  • Service pack updates, patching and application/security updates
  • Backup system maintenance (Upgrading, Patching and new Installation)
  • License renewal (Antivirus, Anti Spyware and Unified System)
  • Health checks (monitor and review) and systems optimisation (configure and manage)
  • Custom solutions development (networking , power and cooling, business productivity)
  • Proactive and reactive support
  • Onsite and remote support
  • Telephony system installation/upgrade and maintenance (Unify Communications System by Unify/Siemens)  
  •  Software as a Service (SaaS)